Terms of use

Effective from 11 November 2026

1. Operator

The game Our Puppy (Náš psík; the mobile app and the web version at naspsik.sk, the “game”) is operated by:

DAKA Rental s. r. o.
Cintorínska 333/1, 900 43 Hamuliakovo, Slovakia
Company ID (IČO): 54 130 549, Tax ID (DIČ): 2121580021 (not a VAT payer)
Commercial Register of the Municipal Court Bratislava III, section Sro, file no. 155761/B
E-mail: info@dakasoft.sk

2. About the game

Our Puppy is a game about caring for a virtual dog, intended mainly for children. It is used without registration and without a user account. By using the game you agree to these terms. If a child uses the game, the terms are accepted on the child's behalf by their legal guardian.

3. Price and premium sets

The game is provided free of charge and contains no ads. Coins, gems and items in the game are game elements only, have no monetary value and cannot be exchanged for money or transferred to another person.

Premium sets. Optional premium outfits for the puppy (digital content) can be purchased. Each is a one-time purchase with no subscription; a purchased set stays available permanently. The price shown before purchase is final. The whole game can be played without them.

Gems. Optional packs of gems (in-game currency, digital content) can be purchased. Gems are added to the game as soon as the payment is verified and can only be spent in the game (exchange for coins, premium mini-games, a second puppy). Gems are stored on the device together with the saved game; if the game is erased without a backup, they are lost. Gems can also be earned by playing, and everything they unlock is available without paying.

Purchases in the app. In the Android and iOS apps, payment is made solely through Google Play or the App Store. Payment, the receipt and any refund are handled by the store operator under its own terms. The purchase belongs to the store account and can be brought back after reinstalling with Restore purchases.

Purchases on the web. In the web version the seller is the operator. Payment is made by card through the Stripe payment gateway; the operator is not a VAT payer. The contract is concluded when the payment is confirmed and the receipt is e-mailed to the address entered at payment. The set unlocks immediately after the payment is received, in the parent's account used for the purchase.

Withdrawal. A consumer may withdraw from a distance contract within 14 days without giving a reason. Before paying on the web, however, you expressly request immediate delivery of the digital content and acknowledge that you lose the right of withdrawal once it is unlocked (Slovak Act No. 108/2024 on consumer protection).

Complaints. If a purchased set does not work or did not unlock, write to info@dakasoft.sk. We will remedy the defect or, if that is not possible, refund the price. Complaints are handled within 30 days at the latest. Liability for defects is governed by the Slovak Civil Code.

Purchases are made by a parent. The shop and the account are protected by a parental gate. A child must not make purchases without the consent of their legal guardian.

4. Permitted use

You may use the game for personal, non-commercial purposes. Without our written consent you may not copy, modify, redistribute, sell or reverse engineer the game or its parts beyond what the law permits.

5. Saved game and the parent's account

Game progress is stored solely on your device. Uninstalling the app or clearing its data or browser data erases the progress. You can create a backup in Menu → Game backup. We are not liable for lost game progress.

The parent's account is optional and only exists so that purchased sets are not lost. In the web version you sign in with Google or Apple. You can delete the account at any time in Menu → Parent's account; deleting the account on the web ends access to sets bought on the web.

6. Children and parents

The game is designed to be suitable for children. We recommend that parents supervise play and set reminders and other options in the Menu as they see fit.

7. Availability and liability

The game is provided as is. We may change, extend, suspend or discontinue it. We do not guarantee that it will work without errors or on every device. We are liable only to the extent that cannot be excluded by law. Statutory consumer rights are not affected.

8. Intellectual property

The game, its name, graphics, texts, sounds and code are protected by copyright and belong to the operator or its licensors.

9. Privacy

Data processing is described in the Privacy policy. Playing the game itself collects no personal data.

10. Changes

We may change these terms, in particular when the game's features or the law change. The current version is always available at naspsik.sk and in the game Menu. A new version applies from the effective date stated at its top.

11. Governing law and disputes

These terms are governed by the law of the Slovak Republic. A consumer may ask us for a remedy by e-mail at info@dakasoft.sk. If we refuse or do not reply within 30 days, the consumer may file for alternative dispute resolution under Slovak Act No. 391/2015, for example with the Slovak Trade Inspection (www.soi.sk), which is also the supervisory authority.

The Slovak version of these terms prevails in case of differences.